Privacy & Cookie Policy

This Privacy & Cookie Policy governs the collection, processing and use of your personal data, when you visit and/or interact with this website.

This website privacy & cookie policy (“Website Privacy & Cookie Policy”) applies to the website www.drainology.org including subpages (“Website”). Other websites connected directly or indirectly with this Website, e.g., by hyperlinks, do not fall within the scope of this Website Privacy & Cookie Policy.

This Website Privacy & Cookie Policy governs the collection, processing and use of your personal data, when you visit and/or interact with this Website, and explains the practices with respect to the placement of cookies, including the types of cookies we use and how you can manage them.

This website is maintained by Medela AG, Lättichstrasse 4b, 6340 Baar, Switzerland.

Website Privacy & Cookie Policy last revised on 7 May 2021.

1. Collection, Processing and Use of Your Personal Data

1.1 Anonymous Usage of our Website

You are welcome to visit our Website while remaining anonymous and without revealing any of your personal data.

However, when you first visit our Website we will ask for your consent to place cookies on your device and to track your website usage behaviour. This helps us to better understand how visitors use this Website and to improve this website’s offering and services, which may include providing you with a more personalized website experience and targeted content. In case you have registered for our newsletter (see Section 1.3 below), we will use such website usage information also to provide you with more personalized communications reflecting your specific interests and preferences. Please see Section 2 below for a detailed description of the cookies and website analysis tools we use for this purpose and your rights to change your choices.

If you do not agree with the above practices and wish to remain fully anonymous, you can indicate that you do not provide your consent, or withdraw your consent with effect for the future, by using the opt-out mechanisms available (see Section 2 below). In this case, we will only collect certain anonymous information which do not directly relate to your person. For example, we may collect the number of visitors to this Website, browsing patterns and areas of interest. We analyze this information to understand how visitors use this Website, and to assess trends, statistics and our visitors’ needs, which help us to improve our Website and to provide better content and functionality.

Other than as indicated above, we will only collect your personal data if you voluntarily decide to share such information with us, such as by sending an enquiry (via our contact form) or requesting a specific service. Unless you have provided your explicit consent, and unless indicated otherwise in this Privacy Policy, we will use the personal data that you have shared with us only as necessary for enabling your use of our Website, including handling your requests and providing the requested services. Apart from that, we may use any personal data we receive only in anonymized form (i.e., in a non-personally identifiable form which does not allow for any conclusions as to your identity) for statistical purposes and for internal evaluation how to better serve the needs of the visitors and members of this website. Your data will not be processed for other purposes or beyond the scope of this Privacy Policy, except where expressly permitted or required by applicable law.

1.2 Using the Contact Form

We collect the personal data you voluntarily disclose when you contact us through the contact form on this Website, for example, if you send us an enquiry or file a specific. Unless indicated otherwise in this Website Privacy & Cookie Policy, your data will not be used without your consent other than to handle your request/enquiry, e.g., to provide you with the information you asked for, and not be used for any other purpose, unless expressly permitted or required by applicable law.

1.3 Newsletter Registration

You are free to register for our newsletter. When doing so we will ask you for your consent to store and process your first name, last name, email address and country. We will use such data solely to provide you with regular email updates about new content, services and events of Drainology.org. As part of your registration, we will further obtain your consent that we may personalize the content of our newsletter according to your needs and interests based on other information we receive and store from you, such as your profession or other information revealed by you. In case you have also given your consent to the placement of cookies and the tracking of your website usage behaviour (see Section 2.2 below), we will also use information about your website usage to provide you with personalized communications which reflect your specific interests and preferences.

After you have submitted your newsletter request, you will receive a confirmation email which contains a link that you need to click-on to confirm your registration. This double-opt-in procedure helps us to ensure that the email-account holder consents with the receipt of our newsletter.

The wording of your consent declaration given when registering for our newsletter can be viewed at the bottom of this Website Privacy & Cookie Policy.

When registering for our newsletter, you further consent that your usage of our newsletter, such as email-opens and email-clicks, may be tracked by drainology.org using an analytics tool provided by a third party. This tool also collects information about email-forwarding, undeliverable emails and unsubscribes. The personal data collected by this third party system contains your name, email-address and location (not your physical address).

In addition, we may use other technical service providers, including cloud services operated from the USA, which offer similar tools to help us managing the newsletter subscriptions and providing related communication and marketing services.

Our service providers will process your information as our data processor only on our behalf and in accordance with our instructions to help us evaluate the usage of our newsletter, to personalize your newsletter communications, to compile reports on newsletter activity and to provide other statistical and analytical services relating to the usage of our newsletter. Your data will not be used for any other purposes.

While these service providers may be located in a country which may not provide for the same level of data protection as considered adequate in your country of residence, in particular in Switzerland and the EU/EEA, we have taken the necessary measures to ensure your personal data is appropriately protected when being transferred outside of Switzerland and/or the EU/EEA.

You can unsubscribe from our newsletter at any time, and withdraw your consent with effect for the future, by clicking the “unsubscribe” link at the bottom of the newsletter emails you received or by sending an email or letter to the contact details provided in Section 8 of this Website Privacy & Cookie Policy.

2. Cookies

2.1 Essential cookies

Cookies are small text files that our Website asks to place on your computer or other internet enabled devices, such as tablets or smartphones. If your browser is set to accept cookies, then your browser adds the text in a small file.

Except as indicated otherwise in this Website Privacy & Cookie Policy, the cookies used by us are essential for the functioning and performance of the Website, such as by making our website work more efficiently and facilitating your use of the functionalities and services provided; these functionality and/or performance cookies will be deleted from your device once your browser-session has ended (session cookies). We will not use the information stored in essential cookies for any other purpose than as strictly necessary to provide you with the services and functionalities requested.

2.2 Cookie Consent & Personalized Tracking

When you access our Website, we will ask for your consent to place additional cookies on your device by displaying a cookie banner (“Cookie Consent”). These cookies will not be strictly necessary for the functioning and performance of this Website, but will help us to collect some of your personal data relating to your website usage behaviour in order to improve this website offering and services and/or to provide you with more personalized information and services (see below Sections 2.4 for the corresponding cookies placed for website analysis). In case you have registered for our newsletter (see Section 1.3 above), we will use such website usage information also to provide you with more personalized communications reflecting your specific interests and preferences.

The cookie banner informs you about the main purposes of the additional cookies and provides you with information about your choices and where you may access further information. Your continued use of our Website after having been displayed with the cookie banner will signify your consent to the described practices.

The wording of the Cookie Consent declaration can be viewed at the bottom of this Website Privacy & Cookie Policy. We explain the categories of non-essential cookies and other tracking technologies that may be placed on your device and their respective purposes in the context of the different services further below. At all times, you have the right to withdraw your Cookie Consent and individually opt-out from the placement of cookies and any collection of your information for the different purposes at any time with effect for the future, as further explained in the respective Sections 2.3 and 2.4 below.

2.3 Managing your cookie settings

Most browsers are initially set to accept cookies. If you prefer, you can change your settings to generally refuse cookies, to delete cookies that have already been placed on your device, or to warn you before a cookie is placed. Please refer to your browser instructions or to www.aboutcookies.org or www.allaboutcookies.org to learn more about how to adjust or modify your browser settings.

If you choose not to accept cookies, this may impair the usability of the Website and you may not be able to take advantage of some of the features and services offered.

If you use different devices to access this Website (e.g., smartphone, tablet, computer, etc.) you will need to ensure that each browser on each device is adjusted to reflect your cookie preferences.

[borlabs-cookie type=”btn-cookie-preference” title=”Change Cookie Settings”/]

2.4 Use of Google Universal Analytics

This Website uses Google Universal Analytics (“Google Analytics”), a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google Analytics uses cookies to help us analyze how users use our Website, including the number of visitors to our Website, the websites our visitors have come from, and the pages they visit. This information is used by us to improve our Website offer and services. As a rule, any information generated by the cookie about your use of our Website will be transmitted to and stored by Google on servers in the United States.

Google will use this information as our commissioned data processor to help us evaluate the use of our Website, to compile reports on website activity and to provide other statistical and analytical services relating to usage of our Website. We use the Google anonymization function to change the last digits of your IP address. However, if you are logged in e.g. with a Google account, Google will be able to revoke the anonymization. In any event, Medela will never receive this information and cannot revoke the anonymization.

You may prevent the collection of data generated by the cookie about your use of this Website (including your IP address) and opt-out of being tracked by Google Analytics across all websites by downloading and installing a browser-plugin which is available here.

In this case, an opt-out cookie will be placed on your browser that prevents any further tracking of your use of this Website by Google Analytics. Please remember that you will have to opt-out again if you delete all cookies stored on your device.

You will also have to opt-out for each device you use to visit our Website.

For an overview of privacy at Google, please click here.

4. YouTube

This Website also embeds YouTube videos provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Using Google’s offering requires a connection to be established to Google’s servers in the US. During this process, certain information is transmitted to Google. For all YouTube videos embedded in our Website we have enabled the Privacy-enhanced mode offered by Google. This means that Google stores information about a visitor to our Website only if he or she chooses to play an embedded video. Medela does not control the collection, storage and use of any of your information by Google and does not have access to any information collected. You should read Google’s Privacy Policy carefully before you use any Google features.

Further information about how your data are collected and used by Google and your rights in relation to this can be found in Google’s privacy policy.

5. Disclosure of your Personal Data

5.1

Medela is operating the Website as data controller. Medela and/or the Local Group Company may use external technical service providers which are authorized to provide services on its behalf and in accordance with its instructions. These entities may have access to your personal data but only to the extent necessary to enable your use of this Website, including providing related services or handling your requests or enquiries. For instance, Medela may use service providers to host our Website, store your personal data, or analyze the information collected as explained in Section 2. These service providers may not disclose your personal data to any unauthorized third parties or use your personal data for any purposes other than as instructed. Some of these service providers may be located in countries outside Switzerland and the EU/EEA which may not provide for the same level of data protection as in your country of residence. However, Medela and/or, as applicable, the Local Group Company have appropriate agreements in place with these service providers to ensure that they will take all necessary measures to protect your personal data in accordance with applicable requirements. For further information about our service providers, please contact us as further explained in Section 8 below.

5.2

Other than as indicated above, we will not provide your personal data to any third party without your prior consent, unless we are compelled by law to do so.

6. Storage of your Personal Data and Data Security

Your data will be stored on servers in Germany. We have taken the necessary measures to ensure your personal data will be handled and protected appropriately and only be processed on our behalf and in accordance with our instructions.

We will treat your personal data confidential. We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized disclosure or access, alteration, misuse, accidental or unlawful destruction or loss.

7. Your Rights / How to Contact Us

As per the provisions of applicable local data protection law, you have the right to request information as to what data we hold about you. In addition, where appropriate, you have the right to request the correction, deletion and/or blocking of your personal data and/or to restrict and/or object to the processing of your personal data for legitimate reasons as well as the right to data portability.

You may further at any time, with effect for the future, withdraw any consent you have given. For this purpose, please make use of the opt-out mechanisms provided for the different services (please see the respective descriptions in the corresponding Sections of this Website Privacy & Cookie Policy) or, with respect to your newsletter registration, you can also contact us per email as indicated below.

In case of any questions about the collection, processing and/or use of your personal data or to exercise your rights please send us an email at privacy.drainology@medela.com.

8. Changes to this Website Privacy & Cookie Policy

We reserve the right to make changes to this Website Privacy & Cookie Policy at any time with effect for the future. The then current version of this Website Privacy & Cookie Policy will be made available on the Website. While we do not intend to make changes to this policy very often, it is always a good idea to double check our most current policy statement when you visit us to be sure that you have read and agree with what information we collect, how we use it and under what circumstances we disclose it.

Annex: Consent declarations

To be fully transparent about its practices, Medela makes the content of consent declarations obtained through its Website available for access by its users. In the context of your use of our Website, you may have expressly given one or more of the following consent declarations:

  • Newsletter Registration

I agree to receiving company-specific updates, event invites, news and offers from Drainology and/or its affiliated group companies in accordance with our Privacy & Cookie Policy.

  • Cookie Consent

We would like to use cookies to analyze your usage of this website and to allow the best experience possible whenever you visit our website, including providing you with personalized services which reflect your interests and preferences. Please note: By closing this banner or continuing using this website, such as by clicking on content or opening other subpages, you are giving your consent to these practices and the related processing of your personal data. You can change your cookie settings, and/or withdraw your consent, at any time. For more information or to change your cookie preferences see our Website Privacy & Cookie Policy.

You may at any time, with effect for the future, withdraw any consent you have given. For this purpose, you can make use of the unsubscribe or opt-out mechanisms provided for the different services (please see the respective description in the corresponding Sections of this Website Privacy & Cookie Policy) or, with respect to your newsletter registration, you can also send your withdrawal by email to the address specified at Section 9 of this Website Privacy & Cookie Policy.